"No matter how high the bar is set for the Apprise support group, they continue to exceed it... They are one of the most talented and dedicated groups
of people that I get to deal with in the course of my business."
- CIO, Sporting Goods Company
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Pre-Sales Consulting
During the pre-sales process, Apprise Software will:
| | Collaborate with you to understand your business requirements |
| | Demonstrate how our application can address your needs |
| | Review current business processes to understand unique workflows |
| | Identify any non-standard requirements and how we will address them |
Best Practice Reviews
Prior to system implementation, Apprise Software will:
| | Consult with you to evaluate your current operational processes and identify opportunities for improvement |
| | Make recommendations for industry best practices you might implement, which differ from your current environment |
| | Create an individually tailored, and mutually agreed upon, implementation plan that fits your budget and targeted implementation timeframe |
Implementation
During the implementation process, your Apprise Software project team will:
| | Review your hardware environment and make recommendations to ensure optimal system performance and reliability |
| | Deliver and install your software |
| | Map, convert and test your existing business data (including migration from a previous ERP application) |
| | Test your complete system prior to deployment into your live environment to verify data accuracy, workflow procedures, and personnel readiness |
Training
Prior to, during, and after going live with your solution, Apprise Software will provide in-depth training on:
| | Application setup, security and administration |
| | Database structure, setup and administration, as well as technical standards |
| | Standard workflows and procedures, and any modifications that were needed to address your business needs |
| | Various modules of the system, aligned with your specific users roles and needs |
Custom Enhancements
At any time during your relationship with Apprise Software, we can provide custom modification to help you:
| | Address specific business needs and/or workflows |
| | Create custom reports and inquiries |
| | Interface or integrate with external/3rd party applications |
| | Meet supply chain partner, regulatory or industry compliance requirements that are not delivered in our standard product |
Ongoing Consulting and Training
After the completion of your initial implementation, Apprise Software is always available to assist you with:
| | Follow up training on application features and functionality, based on user needs |
| | Enhanced technical training for IT and database managers to aid in making localized modifications to your application |
| | Ongoing operational consulting and process reviews, and the application of best practices to your workflows |
| | Customer support to optimize your day-to-day use of our solutions |
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